Organization Study at Sarathy Motors Kollam

AN ORGANIZATION STUDY AT SARATHY MOTORS, KOLLAM A report submitted in partial fulfillment of requirement for the award of degree of Master of Business Administration (CSS) of Kerala University Submitted by ASWIN M (Register No: 1105612) Under the guidance of Faculty guide Project guide Mrs. ANJU MURALEEDARAN Mrs. DEEPA M Institute of Management of Kerala University of Kerala Kundara September 2012 DECLARATION I, Aswin M, hereby declare that the project report titled â€Å"Organizational Study at Sarathy Motors in Kollam District has been done by me under the guidance of Mrs.Anju Muraleedaran , Faculty member of Institute Of Management, Kundara centre, University Of Kerala, I also declare that this project report had not been submitted by me, as fully or partially, for the award of any degree or diploma. Place: Kundara Aswin M Date ACKNOWLEDGEMENT First of all I thank Almighty God for all his blessing and for giving me strength, wisdom, and presence of mind in successfully completin g this project. I would also like to thank G.Rajesh, Coordinator IMK Kundara, for giving an opportunity to experience a working environment of Sarathy Motors. I am grateful to my faculty guide Anju Muraleedaran for his great support for doing my work. I would like to extend my heartfelt thanks to Mrs. Deepa M, HR Manager, Sarathy Motors for her helpful attitude to me. Finally I would like to thank all those who encouraged me in the completion of my project report. Aswin M LIST OF CONTENTS SL. NO| CHAPTER NAME| PAGE NO. | 1. | INTRODUCTION| 1-5| 2. | INDUSTRY PROFILE| 7-24| 3. COMPANY PROFILE| 25-33| 4. | ORGANISATION STRUCTURE| 35| 5. | ANALYSIS – OBJECT WISE| 36-62| 6. | SWOT ANALYSIS, PEST & PORTER’S FIVE FORCE MODEL ANALYSIS| 63-72| 7. | FINDINGS, SUGGESTIONS ANDCONCLUSION| 73-76| 8| BIBLIOGRAPHYAPPENDIX| 77-80| LIST OF TABLES AND CHARTS SL NO| TABLE/CHART| PAGE NO| 1| ORGANIZATION STRUCTURE| 35| 2| STRUCTURE OF HR DEPARTMENTS| 38| 3| STRUCTURE OF FINANCE DEPARTMENT | 46| 4| STRUCTURE OF SPARE DEPARTMENT| 49| 5| STRUCTURE OF SALES AND MARKETING DEPARTMENT| 54| 6| STRUCTURE OF SERVICE DEPARTMENT| 58|